Refund and return policy

30-day window

You may request a return within 30 days of delivery. Product must be unopened, unused, and in its original packaging.

Not returnable

• Opened or partially consumed product, for consumer safety reasons
• Product purchased from an unauthorized seller
• Final-sale and clearance items, where marked
• Product damaged by improper storage after delivery

Damaged, defective, or wrong item

If your order arrives damaged, defective, or incorrect, email hello@easydaysdrink.com within 7 days of delivery with photos and your order number. We replace or refund it at no cost to you, including return shipping.

How to start a return

Email hello@easydaysdrink.com with your order number and reason. We issue a return authorization and instructions. Returns sent without authorization may not be processed.

Return shipping

For non-defective returns, the customer pays return shipping and the original shipping charge is non-refundable. Keep your tracking number; we are not responsible for returns lost in transit.

Refund processing

Once we receive and inspect the return, we issue a refund to the original payment method within 5 business days. Your bank or card issuer may take an additional 5 to 10 business days to post it. Refunds are processed through Shopify.

Subscriptions

Cancel before the renewal charge to avoid it. Once a subscription order has shipped it is subject to this same return policy.

Lost or stolen packages

If tracking shows delivered but you did not receive the package, contact us within 7 days. We will file a carrier claim and work with you on a resolution.

Refused or undeliverable shipments

Packages refused at delivery or returned as undeliverable are refunded less shipping and any carrier return fees.

Contact

hello@easydaysdrink.com